Terms of Use

These Terms of Use govern your access to and use of ValPlan, a floorplan sketching, measuring, and area calculation application ("ValPlan", "the Service", "we", "us").

By creating an account, or by continuing to use ValPlan after being shown these terms, you agree to be bound by them. If you do not agree, please do not use the Service.

If you accept these terms on behalf of an organisation, you confirm that you have authority to bind that organisation.

ValPlan is a subsidiary of Valsure Limited (NZBN 9429053776280), registered in New Zealand.

Any notice or question about these terms can be sent to us using the Contact option on the ValPlan website.

You may need an account to use ValPlan. You agree to provide accurate details and to keep your sign-in credentials secure and confidential.

You are responsible for all activity that occurs under your account. Tell us promptly if you believe your credentials have been lost, shared, or used without your authority.

We may suspend or close an account that is used in breach of these terms, in a way that risks the security or integrity of the Service, or in a way that infringes the rights of others.

We take a minimal-data approach. The personal information we collect is limited to what is needed to create and maintain your account, to let you save and reopen your plans, and to respond to enquiries you send us. This will typically include your name, email address, and authentication details.

Your plans, measurements, and labels are stored on your behalf on secure cloud infrastructure operated by established service providers under contract to us. Data is encrypted in transit and at rest, access is restricted to what is necessary to operate and support the Service, and our providers are required to protect it and to use it only for the purpose of delivering services to us.

We do not sell your personal information, and we do not use your plans or content for our own marketing purposes. We may engage third-party providers for authentication (such as Apple or Microsoft sign-in), hosting, email delivery, and payment processing; those providers handle only the information needed for their part.

We may retain data for as long as your account is active. If you ask us to close your account, we will delete or de-identify your personal information and saved plans within a reasonable period, except where we are required to retain records by law.

Under the New Zealand Privacy Act 2020 you may request access to, or correction of, the personal information we hold about you. You may also raise a privacy concern with us directly, or with the Office of the New Zealand Privacy Commissioner.

Further detail on how we handle personal information is available on request. We recommend you do not place sensitive or confidential third-party information into the Service without authority to do so.

ValPlan is a sketch and estimation tool. While all reasonable efforts are made to ensure the accuracy of the floorplans, measurements, and dimensions produced using the Service, they are only as accurate as the information you enter, the method you use, and the device you use to take them.

Areas, lengths, angles, and other figures are calculated from your drawing input and are therefore indicative. They are not a survey, valuation, engineering assessment, or building or resource consent measurement.

Before relying on any output from ValPlan for a commercial, legal, contractual, valuation, or regulatory purpose, you must independently cross-check and verify the figures against on-site measurement, source documents, or another qualified means. Any figure you rely on without independent verification is relied on at your own risk.

You own the plans, labels, and other content you create and save in ValPlan.

You grant us a limited licence to store, process, back up, and transmit your content only as needed to operate the Service for you and to provide support you request. This licence ends when your content is deleted, except for copies held in routine backups for a short period.

You are responsible for making sure you have the right to upload and use any content you put into the Service, and that doing so does not breach any confidentiality obligation or the rights of a third party.

ValPlan, the ValPlan name and logo, and the underlying software, design, and documentation remain our property or that of our licensors. Nothing in these terms transfers those rights to you, and you may not copy, modify, reverse engineer, resell, or sublicense the Service except as permitted by law.

New accounts may begin with a free trial period. At the end of the trial, continued access to paid features requires a paid subscription.

Subscriptions are for the period shown at checkout and are billed in advance through our payment provider. Depending on the offers available at the time and the option you select, a subscription may be for a finite period or may auto-renew. Where a subscription is auto-renewing, it continues for a further term unless cancelled before the renewal date.

Fees are stated in the currency shown at checkout and exclude any taxes that may apply. If you cancel, access continues until the end of the paid period; except where required by law, part-period or unused amounts are not refunded. If your subscription lapses, your account may revert to a limited, read-only state so that your saved work remains accessible to you.

We may change our fees from time to time. We will give reasonable notice of a change before it applies to your next renewal.

From time to time we may also update these subscription terms. Updated terms apply from your next renewal period, and we will communicate any change to you before that renewal.

Payments are processed securely through our integrated payment gateway, by either ValPlan or Valsure Limited.

You agree not to:

• use the Service in a way that breaches any law, regulation, or third-party right;
• attempt to access accounts, data, or systems that are not yours, or to bypass any access, security, or usage limit;
• upload malicious code, or interfere with the operation, security, or availability of the Service;
• resell, white-label, or make the Service available to third parties as your own product without our written consent; or
• use automated means to scrape or bulk-extract data from the Service.

We aim to keep ValPlan available and reliable, but we do not promise uninterrupted or error-free operation. The Service may be unavailable during maintenance, updates, or events outside our reasonable control.

We may add, change, or remove features as the product develops. Where a change materially reduces the core functionality you have paid for, we will give reasonable notice.

We encourage you to tell us about any issues, problems, errors, or feedback regarding the functionality of the app. We will address them as soon as possible.

To the maximum extent permitted by law, the Service is provided "as is" and we exclude all warranties, representations, and conditions not expressly set out in these terms, including any implied warranty of fitness for a particular purpose.

To the maximum extent permitted by law, our total liability to you arising out of or in connection with the Service is limited to the amount you paid us for the Service in the twelve months before the event giving rise to the claim. In any case, our liability in all respects is limited to the amount paid by the user for the Service in the last year.

We are not liable for indirect, incidental, or consequential loss, or for loss of profit, revenue, data, goodwill, or business opportunity.

Nothing in these terms limits or excludes any right or remedy you have that cannot lawfully be excluded, including under the New Zealand Consumer Guarantees Act 1993 where it applies to you as a consumer. Where you use the Service for business purposes, you agree that the Consumer Guarantees Act does not apply and that it is fair and reasonable that it be contracted out of.

You agree to indemnify us against claims, losses, and costs arising from your misuse of the Service, your breach of these terms, or content you upload that you did not have the right to use.

You may stop using ValPlan at any time and ask us to close your account.

We may suspend or terminate your access if you materially breach these terms, if required by law, or if we discontinue the Service. Where practical, we will give you notice and a reasonable opportunity to export your saved work before access ends.

Where we terminate your account, your floorplans and data will be permanently deleted from our servers. You must save, download, or otherwise use that data before your account is deleted.

We may update these terms from time to time, for example to reflect changes in the Service or the law. The current version will be published on this page with the date it was last updated.

Where changes are material, we will give reasonable notice, such as an in-app notice or an email to the address on your account. Continued use of ValPlan after the changes take effect means you accept the updated terms.

These terms are governed by the laws of New Zealand, and the New Zealand courts have jurisdiction over any dispute arising from them.

If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force.

For questions about these terms, privacy requests, or support, use the Contact option on the ValPlan website.

ValPlan is a subsidiary of Valsure Limited (NZBN 9429053776280), New Zealand.